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Baxi Survey Finds Heat Pump Installers Lack Opportunities
Baxi’s 2026 research found that many UK heating installers are developing or planning heat-pump skills, but installation opportunities remain limited. Weak customer demand, cost and disruption concerns, and the investment required by small firms are among the barriers. The findings point to a need to connect installer training with practical experience and steadier demand.
If you read one thing
The fullest account of Baxi’s findings, including the readiness gap, barriers facing small firms and apprentices’ views.
The evidence
Adds Baxi’s call to turn installer training into hands-on experience and use installer networks to support adoption.
The survey points to training progress without a corresponding rise in hands-on work: six in ten installers are developing or planning heat-pump skills, while 5% reported already fitting air-source heat pumps. The coverage identifies barriers but does not establish whether demand or installation opportunities will improve.
Six in ten surveyed installers were developing or planning heat-pump competencies, but only 5% said they were already installing air-source heat pumps; the reporting describes the gap between readiness and deployment as persisting.
Baxi’s survey identifies lack of customer demand as the leading barrier, alongside customer concerns about cost and disruption. Existing gas work and the training and infrastructure investment required may also make the transition difficult for small firms.
The survey presents a mixed outlook among apprentices: 83% were optimistic about their careers, while two thirds said political debate made the industry’s future direction difficult to understand.